In the past Bottega was the place of production, where, through an inseparable and very personal mixture of technique, experience, expertise, creativity and "know how", objects were created to satisfy the needs for which they were created for as long as possible. But the Shop was also the place where the younger ones were trained: observing the Master's work, carrying out more and more complex parts of work, the apprentice developed his own personal competence.

Even today, in the computer age when everyone thinks that everything can be learned with a Youtube video, we believe that training in the shop is of unvaluable importance. Here knowledge and experience are acquired through direct contact with someone who has a great competence in the subject. Through the imitation of the Master's work as a model but also with its correction where necessary.

For this reason the Bottega Filistrucchi is not only a place for the production of wigs, prosthetics and masks, but it is also a workshop accredited by the Tuscany Region (BS0983) for the training of students in the field of theatrical make-up and the production of masks. A place where you can learn the ancient work in the shop just like it used to be: combining the work of the Bottega with that of the transmission of knowledge.
All courses take place at our headquarters in Via Giuseppe Verdi 9 in Florence.
Admission to courses / laboratories will take place after interview and will only be possible at the discretion of the Bottega teachers.

More informations can be found in our catalogue here.

Press review, publications, videos and events of which we have been protagonists

Our makeup team works in the most varied sectors, mainly for the entertainment world: theater, television, cinema, events and historical re-enactments in costume, carnival, halloween, cosplay, live role-playing games (RPG) fashion, private parties in theme...

Our makeup service is customizable. We offer:
historical-iconographic study, drawing from the sources of our library, one of the most complete in the sector or from our archive;
counseling support in the choice of the cast;
study of the iconography based on the chosen actor / interpreter;
realization of the artefact (wigs, mustache, beard, girelli etc ...) where necessary;
implementation and creation of the iconography conceived and chosen through the use of our team of professional make-up artists.

Our makeup team is specialized, as well as in the realization of makeup for the spectacle also in the creation of special makeup effects. We are available to reach the place where the event or the show will take place.

With the use, where necessary, of wigs, mustaches, beards produced by us together with the intervention for the implementation by our team of professional make-up artists, it is possible to recreate the perfect historical iconographic reconstruction of the characters.
Additional services:

Where necessary we provide our make-up room, located on the first floor of the shop, also functional as logistic support for film and theater productions in the historic center of Florence.
How to contact us:

We are at your service for any advice. Do not hesitate to send us your requests using the contact us section of this site or by sending us an e-mail at: infofilistrucchi.com or simply calling us: +39 055 2344901.

You can certainly assert that this is the oldest Florence's Bottega handed down from father to son.

In the current Verdi street, at the time via del Fosso, so called in memory of a moat adjacent to the ancient city walls and adjacent to the back of the sixteenth century church of Niccolò di Bari called del Ceppo, the current building that houses the "Bottega". The shop has remained unchanged through centuries, resisting two floods that flooded it on November 3, 1844 and November 4, 1966.

Historical context:

At the time Florence was governed by Cosimo III de 'Medici.
At that time, the barber was also a hairdresser, speziale, tooth drawer, phlebotomist, perfumer, hairdresser and make-up artist both for women and men.

This was the era in which the wig, a legacy of the '600 and accessory in increasing evolution, was used by nobles, ladies, knights and servants. Suffice it to mention "Figaro" the most famous barber of all time to get a historical idea of the work in that period.
At the same time, the need to "transform" itself due to the increasing stage requirements, gave the Bottega a theatrical impression.
Already the theater of that era saw the presence of Filistrucchi in the major Italian theaters and in many Florentine scenic spaces. Some of these spaces are now "lost" or transformed by time. Such as: the Teatro del Cocomero in 1859 became Teatro Niccolini, the Borgognissanti Theater in the homonymous street, the Teatro della Quarconia (National) in Via dei Cimatori, the Teatro Politeama then Teatro Comunale, the Teatro Pagliano today Teatro Verdi (a two steps from the Bottega), and further on: the Teatro della Fiaba, the Teatro di via Laura, demolished in 1959, the seat of the Theater University Center which saw the first steps of the young move: Alfredo Bianchini, Franco Zeffirelli, Paolo Poli and many ... famous today. From the beginning of the activity up until today, the Bottega has supplied and supplies wigs and make-up to companies and artists guests of the magnificent Teatro della Pergola: ...
Ermete Zacconi, Eduardo de Filippo, Giorgio Albertazzi, Anna Proclemer, Romulus Valli, Alberto Lionello, Rossella Falk, Giorgio De Lullo ... Last but not least, we like to remember the "Academy of Smalls" founded by Tea De Seras and Dino Parretti. There are still many important theaters that have seen the presence of Filistrucchi behind the scenes: the Teatro alla Scala, the Teatro Comunale of Florence and Bologna, the San Carlo, La Fenice, the Petruzzelli, the Stabile di Genova, the Piccolo di Milano , and again the Metropolitan Opera of New York and the Opera of Boston. Many and varied were the great personalities of drama, music and dance, along with less known "Filodrammatica" and young promises that in many years have passed from the Bottega that too would be to list them all.

Among the most famous opera singers we remember:

Maria Callas, Renata Tebaldi, Fedora Barbieri, Tito Gobbi, Alfredo Kraus, Mario Del Monaco, Piero Cappuccilli, Luciano Pavarotti ... and others, with whom a relationship of authentic friendship was born as well: Ettore Bastianini, Renato Bruson, Gino Bechi ... and further on: Aldo Reggioli, Paolo Washington ... that even out of the scene they used to frequent the Bottega as a meeting place to continue to talk about the show and not just that. This custom is still maintained.

Since the first "Maggio Musicale Fiorentino", inaugurated on 23 April 1933 with Nabucco, Filistrucchi collaborated with the most famous directors and figurines (De Chirico, Maccari, Casorati ...) in the setting up of sumptuous shows. Recall "A Midsummer Night's Dream" set up in the magnificent setting of the Boboli Gardens in '33, "The Giants of the Mountain" also in Boboli in the "May" of '37, "Armida" (MMF 1952) with Maria Callas scene and costumes by Alberto Savinio (De Chirico). The sumptuous "Aida" of 1969 with figurines by Prince Enrico D'Assia, "Orpheus" by Monteverdi, music by Luciano Berio, with scenes and costumes by Pier Luigi Pizzi, set up in the courtyard of Palazzo Pitti and then in Piazza Santo Spirito. Last but not least the collaboration with Franco Zeffirelli in the preparation of his unforgettable "Traviata" of 1984.

In 1936 we find the work of the company Filistrucchi at the Teatro Regio in Parma with Andrea Chenier, The Astuzie di Bertoldo (by Luigi Zancarini and O. Luccarini on music by Luigi Ferrari Trecate), Carmen, Aida, Francesca da Rimini, Maria Egiziaca and Gianni Schicchi.

Cinema and television:

With the beginning of the first film productions, Filistrucchi collaborates with the Rifredi plants (the first real film establishments in Italy) for "Frate Francesco" interpreted by Alberto Pasquali in 1926. Later, in 1934, the Tirrenia plants were built by Gioacchino Forzano, he works on the production of numerous films: "Campo di Maggio", "A sailor has landed" with Amedeo Nazzari and Doris Duranti, "II Pirata sono io" with Erminio Macario. "La congiura de 'Pazzi" with Paolo Stoppa, "Signor Bonaventura" by Sergio Tofano with Paolo Stoppa and Silvana lachino.We already in the pre-war period we find Filistrucchi in Cinecittà, in '41 with "La cena delle beffe" by Alessandro Blasetti .

The work of Filistrucchi in the world of cinema and television continues today working with famous directors and actors such as Takeschi Kitano in "The Story of Three Cities" where Kitano played the role of Niccolò Macchiavelli filmed in 2001 between Florence and Rome for the Japanese TBS.
In 2001 and then in 2003 Filistrucchi collaborated with Brando Quilici for makeup and special effects in the two documentaries on Ötzi, the man of Similaun ("The Mistery of the Iceman" and "Iceman: Hunt for a Killer") for the Discovery Channel. Collaboration that in 2011 is renewed for the third film for the National Geographic.
In 2004, on the occasion of the celebrations for the 80th anniversary of the Florentine University, Filistrucchi collaborates with the University of Florence in the realization of the wigs and make-up for the staging of the Opera "il Re Bello" musiced by Maestro Roberto De Simone with costumes by Odette Nicoletti.
We remember the collaboration with Alberto Angela on the occasion of the documentary on Bernini, Borromini and Van Wittel for "Ulisse, the pleasure of Discovery" where he recreates, with make-up and wigs, the iconographic image of these great artists.
Recently, Filistrucchi also collaborates with important Wax Museum for the production of beard and mustache wigs, meticulously recreating the hairstyles of historical figures of the past, as well as those of the most famous modern personalities.

The production of the shop:

The artisanal production is not only addressed to the entertainment world but is also specialized in the prosthetic sector for tricolesi subjects; or in cases where there is need to apply wigs, hairpieces and the like as a result of baldness, trauma or cycles of care that generate hair loss. Customized works are carried out for every type of requirement, using carefully selected Italian natural hair and top quality materials, recreating with meticulous care typical of craftsmanship, the perfect reproduction of the original.

The Filistrucchi library as a source of study:

After careful research in their library, one of the most complete on these issues, are reproduced various types of historical wigs, vintage wigs, performed with the ancient craft processing systems, wigs for antique dolls, collaborating more often with museums, antique dealers , restorers, demonstrations, courtships and historical re-enactments.
In the last thirty years the art of make-up, a constantly evolving sector and indispensable complement to the perfect "scenic illusion", has seen the Bottega make-up artists at work in the newest fields of the show such as television, photography, fashion, with always new and refined techniques and special effects. In makeup, as a stage metamorphosis, the Filistrucchi team operates both directly and through advice and teachings in every sector of this particular art. The perfect knowledge and the constant search for new materials allows us to use and distribute highly professional products for every need, guaranteed by the name of the most accredited Italian and foreign manufacturers of professional cosmetics. In fact, it is possible to find a wide range of make-up products for any need from Filistrucchi. In the "aesthetic" make-up also intended as correction and covering of skin imperfections, (couperose, angiomas, scars, etc.) excellent final results are guaranteed, deriving both from the high quality of the products and from the simple application system. In this sector, Filistrucchi collaborates with various hospitals. Specialized magazines and schools increasingly use the professionalism of the Bottega and its make-up artists who, through articles, seminars, conferences, lectures, courses of instruction and advice, transmit, where necessary, their own experience.

Acknowledgments:

The Bottega has been awarded the title of "Historical Enterprise of Italy" by Unioncamere and is included in the "Register for Historical Exercises" established by the Municipality of Florence, as a shop and an ancient activity of significant historical, artistic and typological interest. The shop is a member of the Association of Traditional and Typical Florentine Historical Exercises.
In Filistrucchi, the title of "Tuscan Artisan Master" was also conferred by the Chamber of Commerce of Florence. Title that qualifies him, in his field, as a teacher of artistic craftsmanship. Filistrucchi is also a Bottega Scuola recognized by the Tuscany Region (n ° BS0983) for the professional training of students.

The ancient tradition of wigs combined with make-up has handed down through the centuries, from generation to generation, the ancient secrets of the trade, which together with the newest and most modern discoveries, allows today, in an era of industrial massification, to guarantee HIGH QUALITY ARTISAN.

The archive: in the course of our working history we have produced and received the most varied types of documents.

Figurines, sketches, autograph letters of famous directors, figurines, actors, singers ..., together with photos, booklets, press reviews and much more. These documents together with working tools (some ancient ones) and ancient wigs make up the Bottega Historical Archive.

A unique archive that covers a period from the end of the 800s to today. It tells the story of the workshop but also the history of the theater as well as to witness, in many cases, the personal life of many famous and lesser-known artists. It is not uncommon to find, in correspondence, even phrases or entire parts that speak of parsonal facts.

Famous artists, directors and figurines have passed from the workshop whose passage is testified in the cartecei documents of the archive of the shop. For example, we mention Franco Zeffirelli, Maria Callas, Renata Tebaldi, Fedora Barbieri, Tito Gobbi, Alfredo Kraus, Mario Del Monaco, Piero Cappuccilli, Luciano Pavarotti, Ettore Bastianini, Renato Bruson, Gino Bechi, Aldo Reggioli, Paolo Washington, Paolo Poli, Hermes Zacconi, Eduardo and Luca de Filippo, Giorgio Albertazzi, Anna Proclemer, Romulus Valli ,, Alfredo Bianchini, Alberto Lionello, Rossella Falk, Giorgio De Lullo, Eros Pagni, Anna Anni, Odette Nicoletti, Giorgio De Chirico and his brother Alberto Savinio, Mino Maccari and many, many others ... that even out of the scene frequented the shop as a meeting point to continue talking about theater and beyond.

Our archive in the project "The fashion archives of the 20th century"

The archive was recorded in the project of the "Fashion Archives of the 20th century" together with those of the Fondazione Emilio Pucci, the Gianfranco Ferré Foundation, the Salvatore Ferragamo Museum and many others. This project was developed by the Italian National Archives Association and promoted by the Directorate General for Archives. Its objective is to discover and enhance the archival, bibliographic and iconographic heritage related to Italian fashion.
The Archival Superintendency for Tuscany, in a letter registered, urges and "recommends continuing to carefully preserve the archive [Filistrucchi] because it is an important documentation of the Florentine manufacturing activity". An archive that must always be promoted more protected and safeguarded.

The inventory

Thanks to the interest and the fantastic work done by OmA, Associazione Osservatorio Mestieri d'Arte, it was possible to inventory the archive of the workshop semi-analytically and condition it. The long work of inventory has been carried out in a loving and meticulous manner by Dr. Monica Gallai.

From the inventory and conditioning of the Archive, OmA organized, promoted and created the exhibition "Zeffirelli Filistrucchi, Memorie di un sodalizio artistico". The exhibition was curated by Monica Gallai together with Gabriele and Gherardo. The documents displayed in the exhibition have been restored by Luigia Giusto.

The exhibition has been promoted and organized by Fondazione Cerratelli, Calzature Artistiche Sacchi, Foto Locchi, FEDERNAT, Lions Club Palazzo Vecchio, Lions Club Firenze Amerigo Vespucci, Opificio Toscano Economia Politica e Storia, Rotary Club Campi Bisenzio, Teatro del Maggio Musicale Fiorentino

For every information or request You can make us a visit at number 9 via Giuseppe Verdi in Firenze; You can call us by phone at +39 055 2344901; leave us a message through the form in this page or send us a mail to: infofilistrucchi.com.

We're open on:

It's Halloween!

On October 31 together we'll invent and create the most horrifying night makeup of the year!

Halloween, you know, is the day when our world get in touch, or wants to try to, with that of the afterlife from where no living person ever returned.

We have devoted a special section of our site to this holiday that, from Ireland passing through United States, has come to us for many years even in our beloved Florence.

For the most horrifying night of the year, as always, we make our profession of makeup artists available to create ominous characters such as zombies, skulls, ghosts and the like with the use simple make-up or with the aid of prostheses, beards, mustaches made by our staff or wigs in real hair of our vast warehouse. Wigs can be purchased or hired.

For this holiday, as usual, we produce our specially designed and made products such as wolf noses, witch chins and noses, as well as goat mask, Freddy Kruger, cuts, wounds, burns and other wounds needed to render the perfect scenic illusion of your fantastic character in order to truly feel, and make other people feel, a real Halloween fear.

In our shop you can also find cosmetics and professional products of all kinds (such as colored foundations, dracula teeth, blood, sponges, contact lenses ...) useful to create on your own, and / or with our support and advice your character.

Fantasy and desire to have fun to play this moment live here..
Here are some of our suggestions that intend to be a guide and not just the way to create your ominous character to venture and live this magic night for theme parties.

Do not hesitate to contact us without obligation by sending us your inquiries using the contact section of the site or by sending us an e-mail at:infofilistrucchi.com or by simply calling us at +39 055 2344901. We are at your disposal for any need with advice and suggestions useful to realize your dreams (or nightmares) of makeup and transformation.

#Halloween #31Ottobre #makeup #FX #Filistrucchi

Take a picture of Your/our character and, using the hastag #filistrucchihalloween publish it on the social networks, tagging us!

You have the right to withdraw from the contract, without giving any reasons, within 14 days.

The withdrawal period expires after 14 days from the day you or a third party, other than the carrier and you designated, acquires the physical possession of the goods.

In order to exercise your right of withdrawal, you must inform us of your decision to terminate this contract by means of an express statement (such as a letter sent by post, fax or e-mail). To do so, you can use the attached standard form of withdrawal, but it is not mandatory. You can also fill in and send electronically the withdrawal form or any other express statement on our web site www.filistrucchi.com.
In case you choose this option, we will send you a confirmation receipt of the withdrawal without delay on a durable medium (eg by e-mail).
The contacts to which the above communication is sent are:

FILISTRUCCHI SNC Via Guseppe Verdi 9, 50122 Florence
or: infofilistrucchi.com

In order to comply with the term of withdrawal, it is sufficient that you send a notice regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of recess

If you withdraw from this contract, you will be refunded all payments you made to us, including delivery costs (except for the additional costs arising from your choice of a delivery type other than the least expensive standard delivery type from We offer), without undue delay and in any case not later than 14 days from the day we are informed of your decision to terminate this contract. These refunds will be made using the same means of payment you used for the initial transaction, unless you have
Expressly agreed otherwise; In any case, You will not have to bear any cost as a consequence of such refund. Refunds may be suspended until the receipt of the goods or until the consumer demonstrates that he has returned the goods if earlier.

You are required to return the goods or deliver them to us without undue delay and in any case within 14 days of the date on which you have notified us of your withdrawal from this contract. The term is respected if you return the goods before the expiration of the 14-day period. The direct costs of returning the goods will be at your own risk. You are only responsible for the diminution of the value of the goods resulting from a manipulation of the goods other than the one necessary to establish the nature, characteristics and operation of the goods.

Dear Madam, Dear Sir,
We would like to inform you that on this site, as required by law, are published the terms of sale, information on the right of withdrawal and about the privacy and the processing of personal data. To help our Clients in their consultation, the links to their pages were gathered below.

General conditions of Sale
Cancellation Form
Privacy

For any further information, inquiries or clarifications, please contact us via the contact form, by phone at +39 055 2344901 or visit us at our Via Verdi 9 workshop in Florence.

In case of online purchase on our site of our products, the customer has the right to return the product by communicating his will not later than 14 days from the receipt of the product, according to the consumer code (LEGISLATIVE DECREE 21 February 2014, n. 21 can be consulted here.).

Communication must be made to our shop through a special module. We will send you an e-mail quickly and automatically with a copy of your decision to withdraw.

The product must be returned to our shop in a strictly complete condition, including any accessories and packaging, within the fourteen days following the notice of withdrawal. Except for various arrangements between our shop and the customer, the cost of the refund is borne by the customer.

General conditions of Sale

1 General provisions

The user navigating in this area accesses the site Filistrucchi snc (http://www.filistrucchi.com and http://www.filistrucchi.it). The navigation and transmission of a purchase order on the site entails acceptance of the Terms and Data Protection Policies adopted by the site itself.

These General Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the Filistrucchi snc site in accordance with the provisions of Part III, Title III, Chapter I, Consumption Code (Legislative Decree no. 206/05 as amended by Legislative Decree No. 21/14 and Legislative Decree 70/03) by:

Company: Filistrucchi snc
Headquarters: Via Giuseppe Verdi 9, 50122 Florence (Italy)
Enrolled at REA
number: 357025

Before you access the products and services provided by the site, you are required to read these General Sales Terms that are generally and unambiguously accepted at the time of purchase.

You are invited to download and print a copy of the purchase form and these Terms and Conditions of Sale, the terms of which Filistrucchi snc reserves the right to modify unilaterally and without prior notice.

You can use the site and then access products and services provided by the same and purchase them in the following languages:

Italian, English

2 Object

These General Conditions of Sale govern the offer, forwarding and acceptance of purchases of goods and services to Filistrucchi snc and do not regulate the provision of services or the sale of products by different parties From the seller who are present on the same site through links, banners or other hyperlinks.

Before submitting orders and purchasing products and services from different individuals, we suggest that you check their sales conditions.

3 Conclusion of the contract

To complete the purchase agreement, you will need to complete the form called: cash register (http://www.filistrucchi.com/wp/checkout) in electronic format and send it by following the instructions.

It includes the referral to the General Terms of Sale (this page), information about each service purchased, images of each product and its price, the means of payment that you can use, how to deliver the purchased products, and The relative costs of shipment and delivery, a reference to the conditions for exercising the right of withdrawal; How and when to return products purchased. The seller is not responsible for the inadequacy of the graphic representations of products shown if it is due to technical reasons, since the representations are merely illustrative.

Before signing the contract, you will be asked to confirm the reading of the General Sales Conditions (this page) including the Information on the Right of Withdrawal and Processing of Personal Data, available at the following addresses:

general conditions of Sale
Withdrawal form
privacy

The contract is concluded when the seller receives payment confirmation.

The buyer will be obligated to pay the price from the time when the on-line order forwarding procedure will be completed. This will be done by clicking on the button: Continue on PayPal at the end of the wizard.

Once the contract is concluded, the seller takes charge of his / her evasion.

4 registered users

This site does not cover the registration of users, any request to that effect is alien to it and must be related to linked sites, such as social networks.

5 Availability of products

Availability of products refers to actual availability when buyer orders. However, this availability must be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before order confirmation.

Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted by deleting the unavailable product and the buyer will be immediately informed via e-mail.

If the buyer requests the cancellation of the order, by terminating the contract, Filistrucchi snc will reimburse the amount paid within 15 days from the time when Filistrucchi snc was aware of the buyer's decision to terminate the contract.

6 Services provided

Filistrucchi snc will be able to offer its services for the duration and with the methods provided on www.filistrucchi.com and www.filistrucchi.it. Depending on the services offered and at its discretion when purchasing the services will or will not be required and the credit card details as a means of payment. Your credit card details will / will not be stored for later payment management by the regularly certified PCI-DSS PayPal company that will perform the service on behalf of Filistrucchi snc.

At the same time as the payment of the service, this will be deemed to have been purchased for the duration specified in the purchase form.
In that case Filistrucchi snc will charge the amount foreseen for the purchase of the service on the credit card.

For cases where, however, Filistrucchi snc does not require credit card data when purchasing, the service will be paid at the same time as the supply.

7 Products offered

Filistrucchi snc sells:

Wigs, beards, mustaches and tailor-made and industrial production; Prostheses and papier-masks, latex, foam latex or silicone masks; Makeup, special effects; Makeup materials.

The offer is detailed at http://www.filistrucchi.com/wp/negozio/

8 Payment Methods and Prices

All prices are determined in Euro unless otherwise indicated on the document itself. The price will be the one indicated on the site, unless there is a clear error.

In the event of a mistake Filistrucchi snc will inform the buyer as soon as possible, allowing the order to be confirmed at the correct amount or cancellation. Filistrucchi snc will not, however, have the obligation to supply what is sold at the lower price incorrectly indicated.

Site prices are inclusive of VAT, do not include shipping charges and may change at any time. Changes do not affect orders for which order confirmation has already been sent.

Once selected, they will be added to the cart. It will be enough to follow the purchase instructions, by entering or verifying the information required at each step of the process. Order details can be changed before payment.

Payment can be made through: Paypal or Credit Card. Accepted credit cards will be as follows:

Visa, Mastercard, Maestro, American Express, Paypal

9 Delivery

Filistrucchi snc makes consignments in the following geographical areas: World.

The delivery takes place as described on the page: cashier (http://www.filistrucchi.com/wp/checkout) by the date indicated in the same; If no delivery date is specified within the estimated time when the delivery method is selected and, in any case, within 60 days of the date of confirmation.

If it is not possible to deliver, the order will be sent to the deposit. In such a case, a notice will specify the place where the order is located and how to agree a new delivery.

If you are unable to be present at the agreed delivery time, we will ask you to contact us again to agree a new delivery date.

If delivery can not take place for causes not attributable to us after 30 days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.

As a result of the resolution, the amounts will be returned, including delivery costs, excluding any additional costs arising from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any event, within 14 days of the date of termination of the contract. Transport resulting from termination of the contract may have additional costs that will be borne by the buyer.

Shipping costs depend on the quality of the goods (weight, size) and the location where it is destined. These costs are borne by the buyer and are explicitly stated at the time the order is made.

10 Passing Risk

Product risks will be borne by the buyer from the time of delivery. Product ownership is deemed to have been acquired as soon as it has received the full payment of all amounts owed to them, including shipping charges, ie at the time of delivery, if this would happen at a later date.

11 Warranty and commercial compliance

The seller is liable for any defect of the products offered on the site, including the non-compliance of the items with the ordered products, in accordance with Italian law.

If the buyer has entered into the contract as a consumer, any natural person acting on the site for purposes other than his or her business or profession, this warranty is valid on condition that the defect occurs within 24 months of the date of Delivery of products; That the buyer has a formal complaint about the defects within a maximum of 2 months from the date on which the defect was recognized by the defendant; That the online resell form is correctly filled in: http://www.filistrucchi.com/wp/modulo-reso-online/

In the event of non-compliance, the buyer who has entered into the contract as a consumer will be entitled to obtain repair of the products without charge, repair or replacement, or to obtain an appropriate price reduction or termination of the contract With regard to the disputed goods and the consequent price repayment.

All refund costs for defective products will be borne by the seller.

12 Withdrawal

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days pursuant to art. 57 of Legislative Decree 206/2005 as of the date of receipt of the products.

Pursuant to Article 55, paragraph 2, letter d) of the abovementioned decree, the right of withdrawal is excluded in the case of supply of tailor-made or clearly customized goods.
Once the goods have been purchased (by sending the order and the payment of the price), the Customer can not reconsider and demand the cancellation of the contract with the return of the price, because the Filistrucchi laboratory is either making or already making A product with the specific features required by the Customer.

Under the aforementioned decree, it is stated that the right of withdrawal is exclusively reserved for definible customers such as "consumers", ie only to natural persons who purchase products for their own use and act for purposes other than those which may not be carried out Exclusion of merchants, retailers, professionals, etc.

In the case of multiple purchases made by the purchaser with a single order and delivered separately, the 30-day period starts from the date of receipt of the last product.

The buyer intending to exercise the right of withdrawal must inform Filistrucchi snc by any express statement which can be sent by registered mail or by accessing the following section: http://www.filistrucchi.com/wp/modulo_recesso Filistrucchi snc site with the creation of a practice. By accessing the same page, you can find more information on the right of withdrawal, as well as an online compilable form, a compilable on your pc and printable, a printable and feasible pen.

The goods may be returned or dispatched at the headquarters of FILISTRUCCHI SNC, via Guseppe Verdi 9, 50122 in Florence

The goods must be returned in full, in the original packaging, complete in all parts and complete with the attached tax documentation. Subject to the possibility of verifying compliance with the foregoing, Filistrucchi snc will repay the amount of the products subject to the withdrawal within a maximum of 14 days, including any shipping costs.

As provided by Art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend reimbursement until the receipt of the goods or until the buyer has demonstrated that he has returned the goods.

Filistrucchi snc will make a refund using the same means of payment chosen by the buyer in the purchase phase. In the case of a payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC required for the repayment.

13 Data processing

By using the site, you authorize the processing of your personal information.
The holder of the treatment is Filistrucchi snc.
Responsible for the treatment is Filistrucchi snc.

Buyer data is processed in accordance with the provisions of the Personal Data Protection Act, as specified in the appropriate section containing the information pursuant to art. 13 D.Lgs. June 30, 2003 (Privacy Policy), available at: http://www.filistrucchi.com/wp/privacy/
14 Safeguard Clause

In the event that any of the terms of these General Terms and Conditions of Sale are for no reason whatsoever, this will in no way affect the validity and observance of the other provisions contained in these General Conditions of Sale.

15 Contacts

Any request for information may be sent:

By mail to the following address: infofilistrucchi.com.
Via telephone at the following address: 39 055 2344901
Via mail to the following address: Filistrucchi snc - Via Giuseppe Verdi 9, 50122 Florence (Italy)
16 Applicable Law and Competent Burial

These General Conditions of Sale are governed and interpreted by Italian law, subject to any other prevailing imperative of the country of habitual residence of the buyer. Consequently, the interpretation, execution and termination of the General Terms and Conditions of Sale are subject only to Italian law and any related and / or consequential disputes arising therefrom shall be resolved exclusively by the Italian court. The competent forum will be Florence.

These conditions were written on 28/12/2016

For every information or request You can make us a visit at number 9 via Giuseppe Verdi in Firenze; You can call us by phone at +39 055 2344901; leave us a message through the form in this page or send us a mail to: infofilistrucchi.com.

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