Right of withdrawal

In case of online purchase on our site of our products, the customer has the right to return the product by communicating his will not later than 14 days from the receipt of the product, according to the consumer code (LEGISLATIVE DECREE 21 February 2014, n. 21 can be consulted here.).

Communication must be made to our shop through a special module. We will send you an e-mail quickly and automatically with a copy of your decision to withdraw.

The product must be returned to our shop in a strictly complete condition, including any accessories and packaging, within the fourteen days following the notice of withdrawal. Except for various arrangements between our shop and the customer, the cost of the refund is borne by the customer.

 

Practically:
The customer no longer than 14 days from the receipt of the product to communicate his / her wish to return the product using the special form and within fourteen days of the said communication he/she has the obligation to return the product in brand new condition, including any accessories and packaging.

 

Right of withdrawal ultima modifica: 2017-07-10T14:55:41+00:00 da Gherardo Filistrucchi Parrucche e Trucco