General conditions of Sale

General conditions of Sale

1 General provisions

The user navigating in this area accesses the site Filistrucchi snc ( and The navigation and transmission of a purchase order on the site entails acceptance of the Terms and Data Protection Policies adopted by the site itself.

These General Conditions of Sale apply to the sale of goods and the provision of services with exclusive reference to purchases made on the Filistrucchi snc site in accordance with the provisions of Part III, Title III, Chapter I, Consumption Code (Legislative Decree no. 206/05 as amended by Legislative Decree No. 21/14 and Legislative Decree 70/03) by:

Company: Filistrucchi snc
Headquarters: Via Giuseppe Verdi 9, 50122 Florence (Italy)
Enrolled at REA
number: 357025

Before you access the products and services provided by the site, you are required to read these General Sales Terms that are generally and unambiguously accepted at the time of purchase.

You are invited to download and print a copy of the purchase form and these Terms and Conditions of Sale, the terms of which Filistrucchi snc reserves the right to modify unilaterally and without prior notice.

You can use the site and then access products and services provided by the same and purchase them in the following languages:

Italian, English

2 Object

These General Conditions of Sale govern the offer, forwarding and acceptance of purchases of goods and services to Filistrucchi snc and do not regulate the provision of services or the sale of products by different parties From the seller who are present on the same site through links, banners or other hyperlinks.

Before submitting orders and purchasing products and services from different individuals, we suggest that you check their sales conditions.

3 Conclusion of the contract

To complete the purchase agreement, you will need to complete the form called: cash register ( in electronic format and send it by following the instructions.

It includes the referral to the General Terms of Sale (this page), information about each service purchased, images of each product and its price, the means of payment that you can use, how to deliver the purchased products, and The relative costs of shipment and delivery, a reference to the conditions for exercising the right of withdrawal; How and when to return products purchased. The seller is not responsible for the inadequacy of the graphic representations of products shown if it is due to technical reasons, since the representations are merely illustrative.

Before signing the contract, you will be asked to confirm the reading of the General Sales Conditions (this page) including the Information on the Right of Withdrawal and Processing of Personal Data, available at the following addresses:

general conditions of Sale
Withdrawal form

The contract is concluded when the seller receives payment confirmation.

The buyer will be obligated to pay the price from the time when the on-line order forwarding procedure will be completed. This will be done by clicking on the button: Continue on PayPal at the end of the wizard.

Once the contract is concluded, the seller takes charge of his / her evasion.

4 registered users

This site does not cover the registration of users, any request to that effect is alien to it and must be related to linked sites, such as social networks.

5 Availability of products

Availability of products refers to actual availability when buyer orders. However, this availability must be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before order confirmation.

Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted by deleting the unavailable product and the buyer will be immediately informed via e-mail.

If the buyer requests the cancellation of the order, by terminating the contract, Filistrucchi snc will reimburse the amount paid within 15 days from the time when Filistrucchi snc was aware of the buyer's decision to terminate the contract.

6 Services provided

Filistrucchi snc will be able to offer its services for the duration and with the methods provided on and Depending on the services offered and at its discretion when purchasing the services will or will not be required and the credit card details as a means of payment. Your credit card details will / will not be stored for later payment management by the regularly certified PCI-DSS PayPal company that will perform the service on behalf of Filistrucchi snc.

At the same time as the payment of the service, this will be deemed to have been purchased for the duration specified in the purchase form.
In that case Filistrucchi snc will charge the amount foreseen for the purchase of the service on the credit card.

For cases where, however, Filistrucchi snc does not require credit card data when purchasing, the service will be paid at the same time as the supply.

7 Products offered

Filistrucchi snc sells:

Wigs, beards, mustaches and tailor-made and industrial production; Prostheses and papier-masks, latex, foam latex or silicone masks; Makeup, special effects; Makeup materials.

The offer is detailed at

8 Payment Methods and Prices

All prices are determined in Euro unless otherwise indicated on the document itself. The price will be the one indicated on the site, unless there is a clear error.

In the event of a mistake Filistrucchi snc will inform the buyer as soon as possible, allowing the order to be confirmed at the correct amount or cancellation. Filistrucchi snc will not, however, have the obligation to supply what is sold at the lower price incorrectly indicated.

Site prices are inclusive of VAT, do not include shipping charges and may change at any time. Changes do not affect orders for which order confirmation has already been sent.

Once selected, they will be added to the cart. It will be enough to follow the purchase instructions, by entering or verifying the information required at each step of the process. Order details can be changed before payment.

Payment can be made through: Paypal or Credit Card. Accepted credit cards will be as follows:

Visa, Mastercard, Maestro, American Express, Paypal

9 Delivery

Filistrucchi snc makes consignments in the following geographical areas: World.

The delivery takes place as described on the page: cashier ( by the date indicated in the same; If no delivery date is specified within the estimated time when the delivery method is selected and, in any case, within 60 days of the date of confirmation.

If it is not possible to deliver, the order will be sent to the deposit. In such a case, a notice will specify the place where the order is located and how to agree a new delivery.

If you are unable to be present at the agreed delivery time, we will ask you to contact us again to agree a new delivery date.

If delivery can not take place for causes not attributable to us after 30 days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.

As a result of the resolution, the amounts will be returned, including delivery costs, excluding any additional costs arising from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any event, within 14 days of the date of termination of the contract. Transport resulting from termination of the contract may have additional costs that will be borne by the buyer.

Shipping costs depend on the quality of the goods (weight, size) and the location where it is destined. These costs are borne by the buyer and are explicitly stated at the time the order is made.

10 Passing Risk

Product risks will be borne by the buyer from the time of delivery. Product ownership is deemed to have been acquired as soon as it has received the full payment of all amounts owed to them, including shipping charges, ie at the time of delivery, if this would happen at a later date.

11 Warranty and commercial compliance

The seller is liable for any defect of the products offered on the site, including the non-compliance of the items with the ordered products, in accordance with Italian law.

If the buyer has entered into the contract as a consumer, any natural person acting on the site for purposes other than his or her business or profession, this warranty is valid on condition that the defect occurs within 24 months of the date of Delivery of products; That the buyer has a formal complaint about the defects within a maximum of 2 months from the date on which the defect was recognized by the defendant; That the online resell form is correctly filled in:

In the event of non-compliance, the buyer who has entered into the contract as a consumer will be entitled to obtain repair of the products without charge, repair or replacement, or to obtain an appropriate price reduction or termination of the contract With regard to the disputed goods and the consequent price repayment.

All refund costs for defective products will be borne by the seller.

12 Withdrawal

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days pursuant to art. 57 of Legislative Decree 206/2005 as of the date of receipt of the products.

Pursuant to Article 55, paragraph 2, letter d) of the abovementioned decree, the right of withdrawal is excluded in the case of supply of tailor-made or clearly customized goods.
Once the goods have been purchased (by sending the order and the payment of the price), the Customer can not reconsider and demand the cancellation of the contract with the return of the price, because the Filistrucchi laboratory is either making or already making A product with the specific features required by the Customer.

Under the aforementioned decree, it is stated that the right of withdrawal is exclusively reserved for definible customers such as "consumers", ie only to natural persons who purchase products for their own use and act for purposes other than those which may not be carried out Exclusion of merchants, retailers, professionals, etc.

In the case of multiple purchases made by the purchaser with a single order and delivered separately, the 30-day period starts from the date of receipt of the last product.

The buyer intending to exercise the right of withdrawal must inform Filistrucchi snc by any express statement which can be sent by registered mail or by accessing the following section: Filistrucchi snc site with the creation of a practice. By accessing the same page, you can find more information on the right of withdrawal, as well as an online compilable form, a compilable on your pc and printable, a printable and feasible pen.

The goods may be returned or dispatched at the headquarters of FILISTRUCCHI SNC, via Guseppe Verdi 9, 50122 in Florence

The goods must be returned in full, in the original packaging, complete in all parts and complete with the attached tax documentation. Subject to the possibility of verifying compliance with the foregoing, Filistrucchi snc will repay the amount of the products subject to the withdrawal within a maximum of 14 days, including any shipping costs.

As provided by Art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend reimbursement until the receipt of the goods or until the buyer has demonstrated that he has returned the goods.

Filistrucchi snc will make a refund using the same means of payment chosen by the buyer in the purchase phase. In the case of a payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC required for the repayment.

13 Data processing

By using the site, you authorize the processing of your personal information.
The holder of the treatment is Filistrucchi snc.
Responsible for the treatment is Filistrucchi snc.

Buyer data is processed in accordance with the provisions of the Personal Data Protection Act, as specified in the appropriate section containing the information pursuant to art. 13 D.Lgs. June 30, 2003 (Privacy Policy), available at:
14 Safeguard Clause

In the event that any of the terms of these General Terms and Conditions of Sale are for no reason whatsoever, this will in no way affect the validity and observance of the other provisions contained in these General Conditions of Sale.

15 Contacts

Any request for information may be sent:

By mail to the following address:
Via telephone at the following address: 39 055 2344901
Via mail to the following address: Filistrucchi snc - Via Giuseppe Verdi 9, 50122 Florence (Italy)
16 Applicable Law and Competent Burial

These General Conditions of Sale are governed and interpreted by Italian law, subject to any other prevailing imperative of the country of habitual residence of the buyer. Consequently, the interpretation, execution and termination of the General Terms and Conditions of Sale are subject only to Italian law and any related and / or consequential disputes arising therefrom shall be resolved exclusively by the Italian court. The competent forum will be Florence.

These conditions were written on 28/12/2016

General conditions of Sale ultima modifica: 2017-07-07T15:48:28+02:00 da Gherardo Filistrucchi Parrucche e Trucco