You have the right to withdraw from the contract, without giving any reasons, within 14 days.

The withdrawal period expires after 14 days from the day you or a third party, other than the carrier and you designated, acquires the physical possession of the goods.

In order to exercise your right of withdrawal, you must inform us of your decision to terminate this contract by means of an express statement (such as a letter sent by post, fax or e-mail). To do so, you can use the attached standard form of withdrawal, but it is not mandatory. You can also fill in and send electronically the withdrawal form or any other express statement on our web site www.filistrucchi.com.
In case you choose this option, we will send you a confirmation receipt of the withdrawal without delay on a durable medium (eg by e-mail).
The contacts to which the above communication is sent are:

FILISTRUCCHI SNC Via Guseppe Verdi 9, 50122 Florence
or: infofilistrucchi.com

In order to comply with the term of withdrawal, it is sufficient that you send a notice regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of recess

If you withdraw from this contract, you will be refunded all payments you made to us, including delivery costs (except for the additional costs arising from your choice of a delivery type other than the least expensive standard delivery type from We offer), without undue delay and in any case not later than 14 days from the day we are informed of your decision to terminate this contract. These refunds will be made using the same means of payment you used for the initial transaction, unless you have
Expressly agreed otherwise; In any case, You will not have to bear any cost as a consequence of such refund. Refunds may be suspended until the receipt of the goods or until the consumer demonstrates that he has returned the goods if earlier.

You are required to return the goods or deliver them to us without undue delay and in any case within 14 days of the date on which you have notified us of your withdrawal from this contract. The term is respected if you return the goods before the expiration of the 14-day period. The direct costs of returning the goods will be at your own risk. You are only responsible for the diminution of the value of the goods resulting from a manipulation of the goods other than the one necessary to establish the nature, characteristics and operation of the goods.